Website Privacy Policy
Our Privacy Policy explains how we collect, use, and protect the personal data you provide during your visit to our website. We only collect data necessary to deliver our services and retain it for the shortest time required.
Hosting and Data Management
Our website is hosted by ProStack, part of Sharpstack Hosting Limited, which is ISO27001 certified and registered with the UK Data Commissioner. All personal data collected is managed within the EEA on our behalf by Sharpstack Hosting Limited.
Terms of Use
This Privacy Policy, along with our website’s Terms and Conditions, sets forth the “Terms of Use” governing your access to and use of our site, whether as a guest or registered user. By using our website, you acknowledge and accept these Terms of Use. If you do not agree, please refrain from using the site.
Privacy Commitment
Crown and Bates is committed to safeguarding your privacy. We continually evolve our technological tools to ensure your information is protected. For any questions or concerns regarding our Privacy Policy or data practices, please contact us at compliance@crownandbates.com, and we will address your inquiry promptly.
Information We Collect
The only personal information we request on our website is for access to our research portal. Clients registering for this portal will be asked for personal details such as name, company name, company address, email, and phone number. Additional information may be required for access to other services, ensuring we can monitor and provide those services effectively.
Cookies
We use cookies and tracking software to enhance your experience, personalize your visit, and tailor content based on your interests. A cookie is a text file sent by our web server to your browser, stored on your device, and sent back each time you request a page from our server. This helps identify you as a user.
Cookies allow us to track website usage, analyze trends, optimize our site, and improve marketing strategies. Cookies do not collect personally identifying information. You can set your browser to notify you about or block cookies; however, disabling cookies may limit some website functionalities. By using our site, you agree to our cookie usage.
Some cookies expire after a set duration, while others persist. You can delete cookies or adjust your browser’s settings to manage their use.
Disabling Cookies
You can manage cookies by clicking the icon in the lower right-hand corner of the screen or adjusting your browser settings. Please note that some cookies are necessary for the website to function properly. For more information, visit allaboutcookies.org.
Analytics
We use Google Analytics to gather anonymous data on how visitors use our site, including page views and user behavior.
IP Addresses
Our website logs IP addresses and related computer information for administrative and security purposes. We do not collect additional personal data without your knowledge or consent, as detailed in this Privacy Policy.
How We Use Your Information
The information we collect is used for everyday business needs and to meet legal and regulatory obligations. As your service requirements change, we may request further information for identification, fraud prevention, and service continuation.
Sharing Information
We may collect, use, or disclose information without your consent for risk management, credit checks, or processing client transactions. This may include disclosure to clearing agencies, exchanges, clearing brokers, and other relevant parties.
Clients may withdraw consent in writing at any time, except where required by law. However, refusal of certain data uses may limit the services we can provide.
Accessing Your Information
Under the Data Protection Act, you have the right to request amendments to the personal information we hold. Clients can access, verify, update, correct, or remove their personal details. For assistance, please contact us at compliance@crownandbates.com.
Security
We prioritize the security of personal data collected via our website. Our website uses security measures to protect against unauthorized access, misuse, or loss of information. Only authorized staff with confidentiality obligations have access to client data, and we adhere to data protection laws to protect client rights.
Data Retention
We retain the minimum necessary personal information for the shortest duration required by law.
Policy Updates
We may update this Privacy Policy without prior notice. Any changes will be communicated via email or an announcement on our website. Continued use of the website after such updates indicates acceptance of the revised terms.
For any questions regarding this policy, please contact us at compliance@crownandbates.com.
Last Reviewed: January 30, 2024
